Terms + Conditions

Welcome to our website. By continuing to browse or use this website, you indicate your acceptance of these terms of use. If you do not accept these terms, you are not authorised to use this website. We may amend these terms at any time, and you should check for updates from time to time. The amended Terms of Use will be effective from the date they are posted on this website.

This website is owned and operated by Yield, whose registered address is 11 Tewa St, Frankton, Queenstown, Nelson New Zealand 7011.

Access

We try to ensure that the website operates correctly and runs smoothly. However, we don’t accept any responsibility or liability to you if this website becomes temporarily unavailable due to technical issues, or issues beyond our control. We do not guarantee that this website will be compatible with all or any hardware and software which you may use.

Your Account

You should keep your registration details (including your password and log-in) secure and must not give them to any other person. You are responsible for all activity carried out using your registration details, whether or not you have allowed or facilitated it. If you discover or suspect that your registration details are known by a third party or are being used without authorisation, you must tell us immediately.

You should keep all your personal information up to date. You may add additional addresses as required, and set a default address for delivery. Please note that we will not retain your credit or debit card details.

When logged in to your account, you will be able to check and edit your personal information. You can manage your options by updating your profile.

Intellectual Property

The website and any property belonging to or associated with us, including any trademark or trade name, logos and software, and all information and other content on the website (including, but without limitation, text, graphics, videos, music, sound and links) is and remains at all times our property or is used under licence and is protected under international treaty provisions and worldwide copyright laws and you agree that you will not infringe any such rights in any way.

Without our prior written permission, you may not copy, modify, alter, reproduce, create derivative works from, publish, broadcast, distribute, sell, transfer or exploit any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use, or if you are a business customer, for purposes which are necessary to our business relationship.

Permitted Use

You may only use this website in line with these terms, and for lawful and proper purposes. You must comply with all applicable laws, regulations and codes of practice within New Zealand or other jurisdiction from which you are accessing this website. In particular, you agree that you will not:

– Use this website in a manner which causes or may cause an infringement of the rights of any other person or which violates any applicable law or regulation;

– Make any unauthorised, false or fraudulent bookings;

– Use any software, routine, engine or other devices to interfere or attempt to interfere electronically or manually with the operation and look of this website, or to breach or attempt to breach its security.

We reserve the right in our sole and absolute discretion to restrict or prohibit your access to this website at any time and for any reason. If you violate any of these terms, your permission to use this website shall terminate immediately without the necessity for any notice.

Data Protection

Any personal information you supply to us when you use this website will be processed in accordance with our Data Protection Policy. By using this website you consent to such processing and warrant that all data provided by you is accurate.

Our Liability

Keeping the information on this website accurate and up-to-date is one of our highest priorities. However, while we try to ensure that it is accurate, reliable, timely and complete, we do not accept liability for any inaccurate, unreliable, untimely or incomplete information contained therein, or for any reliance placed upon it by you.

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude all conditions, warranties and other terms with might otherwise be implied by statute, common law or the law of equity and all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of this website and for any other loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise.

While we try to ensure that the website is secure, we cannot guarantee the security of your personal information, nor that the website (or any website to which you may be linked) is free from viruses or similar matters that may damage your website, computer or systems. We accept no responsibility for any loss of data, or for any denial, restriction or interruption of access.

Nothing in these terms affects our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Links to other websites

This website may include links to other internet sites for information purposes. These links are provided for your convenience to provide further information. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. We can also give no guarantee they are free from viruses or anything else that could be infectious or destructive. Your access and use those websites entirely at your own risk.

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link which in our sole opinion is inappropriate or controversial. You must not establish a link for any website which is not owned by you.

Indemnity

You agree to indemnify, defend and hold us harmless from any and all liability, damage, loss, claim and expense (including reasonable legal fees) related to any breach by you of these Terms of Use.

Law and Jurisdiction

Your use of this website, any material downloaded from it and the operation of these Terms and Use shall be governed by, construed and interpreted in accordance with the law of New Zealand and you agree to submit to the non-exclusive jurisdiction of the New Zealand courts. We reserve the right to bring proceeding in the courts of the country of your residence or any other country.

General

Data Protection

In processing your personal data, we comply with all applicable Data Protection legislation. Please see our privacy policy for details.

Intellectual property

All materials provided to you by us or by our staff or speakers or associates, and any intellectual property belonging to or associated with our business and/or services, including any website, trade mark or trade name, logo, software, text and graphics are the sole property of Yield or our speakers or associates, and you agree that you will not infringe any such rights in any way. You can make a copy of materials provided for your own personal use, but no other use of them is authorised.

Rights of Third Parties
A person who is not a party to this contract has no rights to rely upon or enforce any term of this contract. This does not affect any right or remedy of a third party which exists or is available outside of the Contract Law.

 

Assignment

You may not transfer, assign or otherwise dispose of your interest in this Agreement without out prior written consent.

Severability

If any provision of this Agreement is deemed to be illegal, unenforceable or invalid for any reason, it shall be deemed to have been struck out and the remaining provisions shall survive and continue to be binding and enforceable.

No Waiver

Any failure by us to enforce any provision of this Agreement at any time shall not be construed as a waiver of such provision and shall not affect our right to enforce such a provision.

Variation

This Agreement may only be varied by express written agreement of the parties.

Jurisdiction

The construction, validity and performance of this Agreement shall be governed by the law of New Zealand and both parties submit to the exclusive jurisdiction of the New Zealand Courts.

Terms for events and Workshops

Agreement

Making a booking on The Yield Project website involves creating a legally binding contract, the “Agreement”, between you, all of your Guests, and us. The parties to this Agreement are: (1) the person who makes the booking and enters into the Agreement and all Guests made under the same booking, referred to throughout the Agreement as “you” or “your”, and (2) our business, Yield, who is registered at 11 Tewa St Frankton, Queenstown, New Zealand. Yield is referred to in this Agreement as the “Business”, “we”, and “us”. By making the booking on behalf of one or more Guests you confirm that you are authorised to agree to these terms and conditions on behalf of each Guest.

We provide our events and services to you subject to this Agreement, so as always with a binding contract, you should read through it carefully before making a booking. We may make changes to the terms and conditions of this Agreement, but the latest version will always appear on this page. If you continue to use our website or services after changes have been made, you will be considered to have accepted the changes to the Agreement between us.

Definitions

In this Agreement, the following capitalised words have these specific meanings.

‘Event’ mean any event or facility offered on the website, including without limitation classes, events, experiences, workshops, book launches, conferences and hiring of premises.

‘Day Event’ means any Event not involving an overnight stay.

‘Guest’ means a person (including friends, relatives, acquaintances, employees, employers or any other person with whom you have a business relationship) attending an Event under a booking made by you.

‘Overnight Event’ mean any Event involving the provision to you of a least one night’s accommodation.

‘International Event’ means any Event which takes place at a location outside of New Zealand.

Event Bookings

When you book with us through our website, the booking won’t be confirmed until we send you your electronic ticker, even if you’ve transferred money to use. We do reserve the right to refuse bookings for any lawful reason, although we don’t expect to have to do this very often.

We will email your e-ticket, to the email address you provided when you made your purchase, within 24 hours of booking. If you have not received your e-ticket within 24 hours of booking please check your spam or junk email folder of filter.

It is your responsibility to ensure that your email is set up to allow you to receive your e-ticket, and we cannot accept any liability for any consequences of your not doing so. We do not issue physical tickets for any of our events.

You’ll need to bring all your e-ticket(s) with you to the Event and show them at the door to be admitted, so make sure that you check the details carefully as soon as you receive the email. It is your responsibility to do this and we won’t be able to help if you get the date, time or location wrong, or to admit you to the Event if you forgot to bring your e-ticket.Incidentally, it’s fine to bring along any internet-enabled device in order to show us your ticket, but make sure it’s charged and functioning, as we won’t be able to admit you unless the ticket is displayed to our satisfaction.

The price of each event is displayed on the website and must be paid in full, together with any booking fees, and in the currency stated, by debit or credit card at the time of booking.

Cancellations or Changes to Event Bookings

Ticket Refunds and Exchanges

When you make a booking for an Event, we reserve and set aside a specific place for you. We also make firm commitments to our speakers who deliver our workshops, classes and special events. Unfortunately, this means that we cannot always offer refunds if you decide not to attend or to cancel our booking. We do however offer an exchange of date wherever this is feasible. Our policy varies by type of Event as follows:

– Classes, Workshops and Programmes

These events are non-refundable if you change our mind or cannot attend. However, we run all these events regularly, so there is no need to miss our: for a small fee, you may change the date of your booking up to one hour before the event. If we do not receive your transfer request in writing at least one hour before the event, we will not be able to transfer your ticket.

– Special Events

These one-off events are non-refundable and cannot be exchanged for another date.

Refunds can only be made to the original card used to make the order. If this is not possible, then we will raise a gift voucher for the correct value. In order to request a refund, or to arrange a transfer or exchange, please email us at hello@theyieldproject.com for the quickest response.

Event Cancellations and Changes

If we need to cancel an Event for any reason, we may do so at any time before the Event is scheduled to begin. We do not expect this to happen except in exceptional circumstances and of course we’ll refund your ticket money in full, or offer you a choice of alternative date or Event, but we won’t be able to compensate you for any other expenses you’ve incurred in connection with the Event.

We will try to notify you of cancellations, but we can’t guarantee this, especially when an Event is cancelled at short notice. Keeping your details updated will give us a better chance of reaching you in time.

Whilst speakers, topics and timings confirmed at the date of publishing, circumstances beyond the control of Yield may necessitate substitutions, alterations or cancellations of the speaker, timings and/or topics. Any substitutions or alterations will be updated on our web page as soon as possible.

Dietary Requirements

If you have any special dietary, health or other requirements, please notify us at the time of booking. We are able to accommodate most requirements, but cannot guarantee this. Please note that it is your responsibility to contact us at the point of booking and if necessary for your attendance, obtain confirmation by email that we can meet your needs. If it turns out that we are unable to meet your requirements, you will be entitled to a refund.

Attendance and Conduct

Please ensure you arrive on time for your Event. For the benefit of all attendees, we will not admit you to your Event any later than: (a) for Day Events or International Events, 30 minutes after the advertised start time; or (b) for Overnight Events, one hour after the advertised start time. In addition, we may have to carry out security searches on occasion, and admittance will be condition on your co-operation.

We may sometimes film, photograph or otherwise record our Events. Please not that your consent to be filmed or recorded as an attendee is a condition of this contract. By buying a ticket, you confirm the consent of you and all your Guests to be filmed or recorded. The recordings may be made available to the public via the website or by other means.

For everyone’s sake, we (and on behalf, the staff of the venue) reserve the right to refuse you and/or any Guest admission or ask you and/or any Guest to leave if we think you and/or they are behaving in a disruptive way or in a way that violates the venue’s rules, or in a way that is likely to cause damage, nuisance, offence or injury. Just to be clear, this kind of behaviour includes using mobile phones after being asked to turn them off, or using recording or photographic equipment without authorisation. We will not issue any refund in this event.

We also request and by entering into this Agreement you agree, to ensure that you and all Guest(s) attending an Event under a booking made by you comply with all health and safety, licensing and other rules and regulations of the venue or applicable to the venue. It is your responsibility to familiarise yourself and all Guest(s) with any rules and regulations that apply. You also agree not to bring in any illegal or hazardous items.

You also agree to comply with any reasonable request by the staff at the venue or supervising the Event (for example, without limitation, request related to health and safety).

Limitations of Liability

Nothing in this Agreement excludes or limits our liability for personal injury or death caused by our negligence or in any other circumstance where such limitation of liability is not permitted by applicable law. The following two paragraphs apply subject to this paragraph, the provisions of which shall prevail in the event of any conflict.

Our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with this Agreement, shall be limited to the total amount received by us from you in connection with the Event or Even(s) giving rise to such liability.

You attend and participate in Events at your own risk. We accept no responsibility for any of the following:

– In respect of any person prevented from entering a venue, or asked to leave due to their conduct;

– Cost or expenses whatsoever or howsoever arising out of or in connection with any Event

– Loss or damage to personal property

– Personal injury, except as set out above. Liability is specifically excluded in respect to any dietary, health or other special requirement of which we were not informed at the time of booking

– Loss of data, profit, revenue, use, business, anticipated savings, goodwill, reputation or opportunity, financial or economic loss or any indirect or consequential loss or damage.

Terms for Health + Wellness Sessions

Agreement

Making a booking on The Yield Project website involves creating a legally binding contract, the “Agreement”, between you, all of your Guests, and us. The parties to this Agreement are: (1) the person who makes the booking and enters into the Agreement and all Guests made under the same booking, referred to throughout the Agreement as “you” or “your”, and (2) our business, Yield, who is registered at 11 Tewa St Frankton, Queenstown, New Zealand. Yield is referred to in this Agreement as the “Business”, “we”, and “us”. By making the booking on behalf of one or more Guests you confirm that you are authorised to agree to these terms and conditions on behalf of each Guest.

We provide our events and services to you subject to this Agreement, so as always with a binding contract, you should read through it carefully before making a booking. We may make changes to the terms and conditions of this Agreement, but the latest version will always appear on this page. If you continue to use our website or services after changes have been made, you will be considered to have accepted the changes to the Agreement between us.

Packages

Please note that once your appointment time and date have been confirmed, we have a 24hr cancellation policy. For appointments cancelled with less than 24 hours’ notice, a full fee will apply, therefore we cannot offer a refund or session replacement.

DISCLAIMER
Please be mindful of your own needs and seek appropriate professional support as necessary. Sessions are not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your doctor, or qualified health provider with any questions you may have regarding specific medical conditions.
 
 
SHARED APPOINTMENTS
Shared appointments with your doctor or qualified health provider can be arranged with their agreeance and at your discretion. Any additional fees and charges are made at their discretion and in excess to the fees and charges for my services.
 
 
CANCELLATION
All clients receive a reminder prior to their appointment to accommodate any changes in schedule. If you need to change or cancel an appointment, please provide 24hrs notice in consideration of others. No refund will be applicable for cancellations made with less than 24hrs notice.

We will refund unused sessions within 6 months of the booking. If the booking was made more than 6 months ago, but less than a year ago, we will gladly offer a gift voucher for the original value of the booking. Bookings made over 12 months ago that were not arrange, cannot be refunded other than in exceptional circumstances. If you were gifted a session that you do not wish to take, then we will happily exchange this for a gift voucher within 12 months of the original booking. To request a refund or exchange for a gift voucher please email hello@theyieldproject.com.

For Health + Wellness Sessions

– If you have scheduled a session with a practitioner and have a confirmed appointment time and date, we have a 24hr notice period. For appointments cancelled with less than 24hrs notice, a full fee will apply, therefor we cannot offer a refund or session replacement.

– If you are unable to arrange an introductory session appointment for would like to cancel it for any given reason within 6 months of the original booking we will gladly offer a full refund to your original payment method. For cancellations made after 6 months and within 1 year of the original booking, we can offer a credit voucher. Please note we cannot offer any refunds or exchanges after 12 months of the original booking.

– If you were gifted a session that you do not wish to take, then we will happily exchange this for a gift voucher within 12 months of the original booking.

Please see FAQ’s on our website for further information on sessions.

For any refunds or exchanges, please email hello@theyieldproject.com.

Data Protection

We may use a third party company to fulfil your order. In this case, we will need to share your personal information with them; specifically, your name, address and telephone number. By placing an order, you consent to our sharing your details with such third party for the purpose of fulfilling your order only.

Force Majeure

We shall not be liable for any breach of these terms and conditions which is a result of circumstances beyond our reasonable control, including without limitation war, insurrection, riot, civil unrest, sabotage, boycott, embargo, explosion, fire, earthquake, flood, unavoidable accident, epidemic, act of God, action or inaction of any governmental official or agency (civil or military) and refusal of any licences or permits, if properly applied for